Municipal Contact Numbers
The contact details below will hopefully help Ward 5 regarding regarding solving any problems or queries. However if ELM is not responding to your queries, please feel free to email info@ward5emfuleni.co.za, for the Ward 5 Committee to escalate your concern.
Electricity and Water billing queries
Thandi Maaroganye ThandiB@emfuleni.gov.za
Mosidi Machobane MosidiM@emfuleni.gov.za
Request to receive Municipal Services bills via email
Reporting of billing where the numbers indicate a glitch in the accounting system
Rates and Taxes
Call Centre
Main Switchboard
Office Hours
Call this number if you wish to be transferred to a department or for general enquiries.
If you have a direct departmental number we recommend that you call that number instead.
Water Related Problems
All Hours
When there is an area fault, large number of call are received at the same time.
Sewer Related Problems
All hours
When there is an area fault, large number of call are received at the same time.
Electricity Problems
All Hours
- Not for Eskom Supply Areas
- Note direct number for Smart Meter Enquiries
When there is an area fault, large number of call are received at the same time.
If you receive and Eskom Account for electricity please call.
Smart Meter Enquiries
All Hours
For specific enquiries for Smart Meter related issues and for appointments for Smart Meter Installations.
Municipal Account Queries
Office Hours
These are the numbers for the Billing Customer Care Centre.
Environmental Health and Certification
Office Hours
Including event certification and food outlet certification
Cemeteries
Office Hours
Including allocation of grave site numbers for burials.
Social Development
(Indigent enquiries)
Office Hours
Primary Health Care
Office Hours
Illegal Dumping Complaints
Office Hours
Finance Department
(Supply Chain)
Office Hours
Indigent Registration
Office Hours
Sport and Recreation
Office Hours
Community Libraries enquiries
Office Hours
Office of the Executive Mayor
Office Hours
Office of the Speaker
Office Hours
Office of the Chief Whip
Office Hours
Office of the Municipal Manager
Office Hours
Contact Your Government
Gauteng Premier's Hotline
Operating Hours: 7am to 6pm weekdays
Call: 0860 42 88 364
Fax: (011) 429 3222
E-Mail: hotline@gauteng.gov.za
Letters: Gauteng Premier’s Hotline, Private Bag x115, Marshalltown, 2107
Office of the Premier
Premier: Mr David Makhura
Mail: Private Bag X61, Marshalltown, 2107
Street: Office of the Premier, East wing, 13th Floor, 30 Simmonds Street, Marshalltown, Johannesburg
Tel: (011) 355 6138
Fax: (011) 836 9334
E-mail: Deborah.Tshivhasa@gauteng.gov.za
Chief of Staff: Ms Charlotte Dube
Mail: Private Bag X61, Marshalltown, 2107
Street: Office of the Premier, East wing, 4th Floor, 30 Simmonds Street, Marshalltown,
Johannesburg
Tel: (011) 355 6001
Fax: (011) 836 9334
Cell: 079 552 8588
Email: Charlotte.Dube@gauteng.gov.za
Spokesperson for the Premier: Ms Phumla Sekhonyana
Mail: Private Bag X61, Marshalltown, 2107
Street: Provincial Government Building, 30 Simmonds Street, Marshalltown, Johannesburg
Tel: (011) 355 6098
Cell: 071 860 4496
Fax: (011) 836 9334
E-mail: Phumla.sekhonyana@gauteng.gov.za
Director General: Ms Phindile Baleni
Mail: Private Bag X61, Marshalltown, 2107
Street: Office of the Premier, East wing, 7th Floor, 30 Simmonds Street, Marshalltown, Johannesburg
Tel: (011) 355 6346
Fax: (011) 834 9177
E-mail: Minette.smit@gauteng.gov.za
Deputy Director General PCS: Mr Thabo Masebe
Mail: Private Bag X74, Marshalltown, 2107
Street: Office of the Premier, 7th Floor East Wing, 30 Simmonds Street, Johannesburg
Tel: (011) 355 6878
Cell: 082 410 8087
Fax: (011) 355 6741
Email: Thabo.masebe@gauteng.gov.za
Director in the Director-General's office: Ms Minette Smit
Mail: Private Bag X61, Marshalltown, 2107
Street: Office of the Premier, East wing, 7th Floor, 30 Simmonds Street, Marshalltown, Johannesburg
Tel: (011) 355 6346
Fax: (011) 834 9177
E-mail: Minette.smit@gauteng.gov.za
Deputy Information Officer: Adv Geert Kuit
Mail: Private Bag X61, Marshalltown, 2107
Street: Office of the Premier, 3rd Floor, East Wing, 30 Simmonds Street, Johannesburg
Tel: (011) 355 6107
Fax: (011) 833 2950
E-mail: geert.kuit@gauteng.gov.za
Department of Agriculture and Rural Development
MEC: Mr Lebogang Maile
Mail: PO Box 8769, Johannesburg, 2000
Street: Diamond Corner Building, 11th Floor, Eloff and Market Streets, Marshalltown, Johannesburg
Tel: (011) 355 1432 / 1900
Fax: (011) 333 0620 / 333 0667
Head of Department: Ms Thandeka Mbasa- Sigabi
Tel: (011) 240 2576
Fax: (011) 240 216
Email: Thandeka.Mbassasegabi@gauteng.gov.za
Director of Communication/ HOC : Roleta Lebelo
Tel: (011) 240 2530
Cell: 082 589 6694
Email: roleta.lebelo@gauteng.gov.za
Spokesperson for the MEC: Mr Percy Mthimkhulu
Tell: (011) 240 3601
Cell: 060 366 3897
Email: Percy.mthimkhulu@gauteng.gov.za
Department of Social Development
MEC: Nandi Mayathula-Khoza
Mail: PO Box 8769, Johannesburg, 2000
Street: Diamond Corner Building, 11th Floor, Eloff and Market Streets, Marshalltown, Johannesburg
Tel: (011) 355 1432 / 1900
Fax: (011) 333 0620 / 333 0667
Personal Assistant: Phumza Ndlede
Tel: (011) 240 3013
Email: Phumza.Ndlede@gauteng.gov.za
Head of Department: Ms WR Tshabalala
Mail: PO Box 8769, Johannesburg, 2000
Street: Diamond Corner Building, 11th Floor, Eloff and Market Streets, Marshalltown, Johannesburg
Tel: (011) 355 7878/ 7998
Fax: (011) 240 3509
Cell: 082 556 9156
Email: Shoki.tshabalala@gauteng.gov.za
Head of Communication (acting): Mr Thebe Mohatle
Tel: (011) 355 1957
Cell: 082 373 1146
Fax: (011) 333 0620
Email: thebe.mohatle@gauteng.gov.za
Spokesperson for the MEC: Mbangwa Xaba
Tel: (011) 355 5010
Cell: 072 447 6582
Email: Mbangwa.xaba@gauteng.gov.za
Department of Community Safety
MEC: Ms Sizakele Nkosi-Malobane
Mail: PO Box 62440, Marshalltown, 2107
Street: Game Building, 5th Floor, 64 Pritchard Street, Johannesburg
Tel: (011) 689 3618
Fax: (011) 689 3660
Head of Department: Ms Yoliswa Makhasi
Mail: PO Box 62440, Marshalltown, 2107
Street: Game Building, 5th Floor, 64 Pritchard Street, Johannesburg
Tel: (011) 689 3614
Fax: (011) 689 3602
E-mail: sipho.maseko2@gauteng.gov.za
Head of Communication: Dumisani Ngema
Tel: (011) 689 3664
Cell: 082 801 0424
Fax: (011) 689 3650
Email: Dumisani.Ngema@gauteng.gov.za
MEC’s spokesperson: Thapelo Moila
Tel: (011) 689 3826
Cell: 084 805 2247
Fax: (011) 689 3660
Email: Thapelo.Moiloa@gauteng.gov.za
Department of Economic Development
MEC: Mr Lebogang Maile
Mail: Private Bag X091, Marshalltown, 2107
Street: 7th Floor, 94 cnr Main and Harrison Streets, Marshalltown, Johannesburg
Tel: (011) 355 8462
Fax: (086) 586 6084
E-mail: Thokozile.Makgato@gauteng.gov.za
Head of Department: Ms Phindile Mbanjwa
Tel: (011) 355 8111
Fax: (011) 355 8083
Email: Refilwe.makhoba@gauteng.gov.za
MEC's Spokesperson: Ms Phindi Kunene
Mail: Private Bag X091, Marshalltown, 2107
Street: 7th Floor, 94 cnr Main and Harrison Streets, Marshalltown, Johannesburg
Tel: (011) 355 8443
Cell: 082 494 2409
Fax: (011) 834 1972
E-mail: Phindile.Kunene@gauteng.gov.za
Head of Communication: Nondumiso Msomi
Tel: (011) 355 8487
Cell: 082 577 9100
Email: Nondumiso.Msomi@gauteng.gov.za
Department of Education
MEC: Mr Panyaza Lesufi
Mail: PO Box 7710, Johannesburg, 2000
Street: Arcadia Building, 10th Floor, 111 Commissioner Street, Johannesburg
Tel: (011) 355 0145
Fax: (011) 355 0542
E-mail: Agnes.Vumazonke@gauteng.gov.za
Head of Department: Mr Edward Mosuwe
Mail: PO Box 7710, Johannesburg, 2000
Street: Arcadia Building, 10th floor, 111 Commissioner Street, Johannesburg
Tel: (011) 355 1510
Fax: (011) 333 5546
Email Edward.Mosuwe@gauteng.gov.za
MEC’s Spokesperson: Mr Oupa Bodibe
Tel: (011) 843 6731
Cell: 072 645 4569
Email: Oupa.Bodibe@gauteng.gov.za
Director of Communication: Ms Nanagolo Leopeng
Tel: (011) 355 0552
Cell: 083 450 2872
Email: Nanagolo.Leopeng@gauteng.gov.za
Department of e-Government
MEC: Ms Barbara Creecy
Mail: Private Bag X12, Marshalltown, 2107
Street: Imbumba house, 75 Fox Street, Marshalltown, Johannesburg
Tel: (011) 227 9231
E-mail: Mamokwe.Makoloka@gauteng.gov.za
Head of Department: Mr Boy Ngobeni
Tel: (011) 689 8984
Email: agnes.vumazonke@gauteng.gov.za
Head of Communication & MEC’s Spokesperson: Mr John Sukazi
Tel: (011) 689 2161
Cell: 083 772 4885
Email: john.sukazi@gauteng.gov.za
Director of Communication: Ms Boitumelo Matshediso
Tel: 011 689 6291
Cell: 082 422 4300
Email: Boitumelo.Matshediso@gauteng.gov.za
Gauteng Provincial Treasury
MEC: Ms Barbara Creecy
Mail: Private Bag X12, Marshalltown, 2107
Street: Imbumba house, 75 Fox Street, Marshalltown, Johannesburg
Tel: (011) 227 9231
E-mail: Mamokwe.Makoloka@gauteng.gov.za
Head of Department: Ms Nomfundo Tshabalala
Tel: (011) 227 9189
Email: goodwill.nkosi@gauteng.gov.za
Head of Communication and MEC’s Spokesperson: Mr John Sukazi
Tel: (011) 689 2161
Cell: 083 772 4885
E-mail: John.Sukazi@gauteng.gov.za
Department of Health
MEC: Ms Gwen Ramokgopa
Mail: Private Bag X085, Marshalltown, 2107
Street: Bank of Lisbon Building, 22nd Floor, 37 Sauer Street, Johannesburg
Tel: (011) 355 3235
Fax: (011) 355 3259
E-mail: Khanyisa.Nkuna@gauteng.gov.za
Head of Department: Hugh Gosnell
Mail: Private Bag X085, Marshalltown, 2107
Street: Bank of Lisbon Building, 22nd floor, 37 Sauer street, Johannesburg
Tel: (011) 355 3513
Fax: (011) 355 3512
Email Phumeza.langa@gauteng.gov.za
Head of Communication : Mr Prince Hamnca
Mail: Private Bag X085, Marshalltown, 2107
Street: Bank of Lisbon Building, 22nd Floor, 37 Sauer Street, Johannesburg
Tel: (011) 355 3828
Cell: 076 744 8126
E-mail: Prince.Hamnca@gauteng.gov.za
MEC's Spokesperson: Steve Mabona
Tel: (011) 355 3469
Cell: 072 574 3860
Email: steve.mabona@gauteng.gov.za
Department of Infrastructure Development
MEC: Mr Jacob Mamabolo
Mail: Private Bag X83, Marshalltown, 2107
Street: Impophoma House, 6th Floor, 18 Rissik Street, Johannesburg
Tel: (011) 891 4712
E-mail: Phindile.Mafukate@gauteng.gov.za
Head of Department: Mr Bethuel Netshiswinzhe
Mail: Private Bag X83, Marshalltown, 2107
Street: Local Government Building, 17th Floor, Cnr Sauer and Commissioner Street, Johannesburg
Tel: (011) 355 5080
E-mail: tumelo.maimane@gauteng.gov.za
Chief of Staff: Stephen Matsemela
Tel: (011) 891 6768
Cell: 076 520 5760
Email: Stephen.Matsemela@gauteng.gov.za
Private SecretaryPA : Phindile Mafokate
Tel: (011) 891 4712
Cell: 076 520 5756
E-mail: Phindile.Mafukate@gauteng.gov.za
Pulbic Liason Officer : Stone Liphoko
Tel: (011) 891 4717
Cell: 076 520 5741
Email: Stone.Liphoko@gauteng.gov.za
Department of Human Settlements
MEC: Mr Paul Mashatile
Mail: Private Bag X86, Marshalltown, 2107
Street: Corner House, 17th Floor, cnr Commissioner and Sauer Streets, Johannesburg
Tel: (011) 355 4015/6
Fax: (011) 838 2116
E-mail: Ephenia.Lerutle@gauteng.gov.za
Head of Department: Ms Daphney Ngoasheng
Mail: Private Bag X79, Marshalltown, 2107
Street: Bank of Lisbon Building, 9th Floor, 37 Sauer Street, Johannesburg
Tel: (011) 355 4800/ 4836
Fax: (011) 838 8973
E-mail: Daphney.Ngoasheng@gauteng.gov.za
Head of Communication: Victor Moreriane
Tel: (011) 355 4213
Cell: 082 561 3768
Fax: (011) 355 4258
Email: Victor.Moreriane@gauteng.gov.za
Director Corporate Communication: Mr Motsamai Motlhaolwa
Tel: (011) 355 4013
Cell: 083 259 5640
Email: Motsamai.Motlhaolwa@gauteng.gov.za
MECs Spokesperson: Mogomotsi Mogodiri
Tel: 011 355 4016
Cell: 063 689 7613
Department of Cooperative Government and Traditional Affairs
MEC: Mr Paul Mashatile
Mail: Private Bag X86, Marshalltown, 2107
Street: Corner House, 17th Floor, cnr Commissioner and Sauer Streets, Johannesburg
Tel: (011) 355 4013
Fax: (011) 838 2116
Email: Ephenia.Lerutle@gauteng.gov.za
Head of Department: Mr Ntlakanipho Nkontwana
Mail: Private Bag X79, Marshalltown, 2107
Street: Bank of Lisbon Building, 9th Floor, 37 Sauer Street, Johannesburg
Tel: (011) 355 4026
E-mail: Ntlakanipho.Nkontwana@gauteng.gov.za
Head of Communication: Victor Moreriane
Tel: (011) 355 4213
Cell: 082 561 3768
Fax: (011) 355 4258
Email: victor.moreriane@gauteng.gov.za
MEC’s spokesperson: Mogomotsi Mogodiri
Tel: (011) 355 4016
Cell: 063 689 7613
Email: motsamai.motlhaolwa@gauteng.gov.za
Department of Roads and Transport
MEC: Mr Ismail Vadi
Mail: Private Bag X88, Marshalltown, 2107
Street: Sage Life Building, North Tower, 13th Floor, 41 Simmonds Street, Johannesburg
Tel: (011) 355 7501
Fax: (011) 355 7509
Email: Sofia.Yusuf@gauteng.gov.za
Head of Department: Mr Ronald Swartz
Mail: Private Bag X88, Marshalltown, 2107
Street: Sage Life Building, North Tower, 13th floor, 41 Simmonds Street, Johannesburg
Tel: (011) 355 7301/ 7342
Email: Ronald.Swartz@gauteng.gov.za
Head of Communications/ Acting Spokesperson: Ms Octavia Mamabolo
Mail: Private Bag X88, Marshalltown, 2107
Street: Sage Life Building, North Tower, 13th Floor, 41 Simmonds Street, Johannesburg
Tel: (011) 355 7379
Fax: (011) 329 7760
Cell: 082 316 8666
E-mail: Octavia.Mamabolo@gauteng.gov.za
Department of Sport, Arts, Culture and Recreation
MEC: Nonhlanhla Faith Mazibuko
Mail: Private Bag X33, Johannesburg, 2000
Street: NBS Building, 7th Floor, 38 cnr Rissik and Market Streets, Johannesburg
Tel: (011) 355 2798
Fax: (011) 355 2513
E-mail: Vivian.Moloi@gauteng.gov.za
Head of Department: Ms Namhla Siqaza
Mail: Private Bag X33, Johannesburg, 2000
Street: NBS Building, 38 cnr Rissik and Market streets, Johannesburg
Tel: (011) 355 2511/ 2531/ 2512
Fax: (011) 355 2513
Cell: 082 907 8280
Email: Namhla.Siqaza@gauteng.gov.za
Head of Communication: Ms Mashudu Magada
Tel: (011) 355 2537
Cell: 083 507 8051
Fax: (011) 355 2598
Email: Mashudu.Magada@gauteng.gov.za
Director for Communication & MEC's Spokesperson: Nomazwe Ntlokwana
Tel: (011) 355 2578
Cell: 083 507 8068
Fax: (011) 355 2598